Tag Archive | "User Profiles"

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Thoughts From the Man Who Would Sell The World, Nicely


“My background is in Artificial Intelligence and my last business was building predictive data. Most of our customers were oil companies, and you can hold that against me if you like. But my pitch back then was ‘just give me enough data, I’ll figure out something.’ And often enough I did figure out something.”

That’s how Houston-based 80Legs CEO Shion Deysarkar describes his background. Tonight his web-crawling-as-a-service company will put up for sale tens of millions of data points extracted from public social networks and other websites. He says it’s only a matter of time until everyone’s doing it and he wants to be one of the good guys. “You can figure something out from just about anything,” he says. That’s the kind of geek Shion Deysarkar is.

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Starting at $350 per month, 80Legs customers can now purchase 10 to 20 million monthly user profiles from LinkedIn, MySpace and some other social networks. Facebook and Twitter are not included, but there are a variety of other data sets from places like retail websites available as well.

I’ve bet Deysarkar a beer that LinkedIn isn’t going to put up with this, but he says 80Legs has been crawling them extensively for quite a while and would have stopped them if they wanted to. We’ll see.

80Legs launched at DEMO last fall and has been on our radar since last Spring. Its core product is crawling the web for a small fee – to index whatever its customers want. As Sarah Perez wrote in September:

What 80Legs does is no easy feat. It provides its users a service which offers up 50,000 computers which can crawl up to 2 billion web pages per day. Yes, it’s like having your own little search engine that you can rent for a small fee. How small? 80Legs is about 50% less expensive than any other competitive service out there.

Tonight it’s putting up for sale some pre-configured crawls, in hopes to reach a new market of people for whom the core service is too complicated.

Either way, Shion Deysarkar may be a man from the future. We’re watching closely the slow opening of aggregate social network user data for bulk analaysis and innovation. It’s a hotly contested area. Here’s what Deysarkar thinks about four of the biggest questions in this area today.

On The Slap-Down of Nice Facebook Data Harvesters

Academic and innovation-minded researchers are harvesting large quantities of public Facebook user profile data, only to be threatened by Facebook’s legal department. Pete Warden is the best known example and one that Deysarkar called “a shame.”

The people using that data are not doing anything that’s shady or wrong. They are trying to make new value on top of that data. In ways that Facebook or whoever is not doing. Facebook is in the business of bringing people to their site, they aren’t leveraging that data for other things, and there is many things they’ll never use data for. No harm is being done to Facebook. What would help them would be to become a data standard. As long as people are adding value then it’s good.

On Users Approving of Data Aggregation

Say “aggregate user data analysis” and most people freak out – presuming it’s a screaming privacy violation. Might that ever change? Deysarkar thinks so, perhaps too optimistically.

“Going forward, the end user will hopefully understand that people are creating services that will benefit them. If I take a couple of actions and I see it benefits me that’s hopeful. The challenge is that people have to understand that it came from aggregation. The more people that are making a case and building things around it, the better.

“If you look at social networking, quite often connections are made in unintuitive ways. Obviously market researchers can take advantage of that, but it can also help people connect with that we couldn’t otherwise.

“At the end of the day, it’s going to happen. Sites are going to fight it, but that data is going to become available. Wherever there is value to be had, people are going to go for that value.”

On the Black Market for Social Networking Data

One of our arguements has been that Facebook and other networks should open up access to their public user data for aggregate analysis because the bad guys who want to do bad things with it already are, through the black market. Meanwhile, positive uses of data analysis are prohibited. Deysarkar confirms again that the black market is real.

“Companies should want to work with us because we’re above board. The black market definitely exists. We have heard about it from some of our potential customers, who have asked about things we wouldn’t do. They just say, ‘we can get it through other ways.’ Things like wanting a crawler to log-in and get private data. It’s too bad that exists.”

On the Still Infant Market for Good User Data

80Legs is cool. It’s a crawler-as-a-service. Pete Warden, one of our Big Data favorites, uses and endorses it. But it’s also a little complicated, especially because it’s like selling potential. It sells data that you then have to derive value from, it doesn’t deliver value directly in ways people are familiar with. The Economist’s Special Report on Big Data last month argued that data was a key new form of economic input, on par with land, labor and capital. Deysarkar says he agrees with that, “it is definitely a unit of value,” but also admits that too few people get it yet.

“We do have customers who are using 80legs the way we intended, we have a decent set of customers. But we know that there is a whole other set of customers who are intimidated because it is a bit technical now. These pre-configured crawls we’re now selling still fit into the big picture, but the whole data market is not well defined. There isn’t a rich enough ecosystem of companies using the data, that’s the market we’d like to serve, but it’s still being formed right now.”

What do you think? Is 80Legs just a little ahead of its time? A lot? Totally crazy and wrong? We would love for you to share your thoughts on these matters in comments below.

Discuss


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Google Makes Facebook Pages a Higher Priority for Businesses


Google announced via Twitter this week, that public status updates from Facebook are now included in the search engine’s real-time search feature. That means the largest social network in the world is getting play in Google’s real-time search alongside Twitter, MySpace, and others, and these real-time results are often featured prominently on the first page of search results for the hottest queries.

Apparently only updates from Facebook PAGES are indexed, and according to Danny Sullivan, that includes links, status updates, photos, videos shared by page owners (not comments made by the fans).  Any Facebook update (from regular user profiles) can be shared publicly, so I wonder why these aren’t being pulled. Results from Twitter and other places aren’t only from branded sources.

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This seems to indicate that brands should be getting a good amount of play for Facebook appearances in Google’s real-time search results, and possibly in the real-time search results in general (due to Facebook’s huge user-base). Right now, Facebook isn’t dominating the results, but that is bound to change with it being the largest (by far) social network on the web.

Google Announces that Facebook status updates are now included in Google's real-time search results

A lot of brands who don’t have Facebook pages in place are likely going to consider this a new reason to create one. Here are some tips for making a good one and promoting it.

This should also lead to Facebook Pages getting more fans, due to the increased exposure. Beware, however, that running a promotion on your Facebook Page may cost you ten thousand dollars, because Facebook’s policy guidelines indicate that you must get written approval from a Facebook account rep. In order to get one of those, you must spend that much in advertising, according to Eric Eldon of Inside Facebook.

Now Google’s real-time search results include (as listed by Sullivan) Facebook, MySpace, Twiter, Google Buzz, FriendFeed, Jaiku, Identi.ca, TwitArmy, Google News links, Google Blog Search links, new web pages, and freshly updated pages. At this point, Google generally only shows the real-time results for newsy/trending topics. 

Note: At the Online Marketing Summit out in San Diego, WebProNews talked about a different kind of real-time search that involves local businesses, with RateItAll president Lawrence Coburn. It’s not local search as you would traditionally think of it, but it involves location, which one might consider a new kind of query.

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Your Facebook Page is in Google’s Real-Time Results Now


Google announced via Twitter, that public status updates from Facebook are now included in the search engine’s real-time search feature. That means the largest social network in the world is getting play in Google’s real-time search alongside Twitter, MySpace, and others.

Apparently only updates from Facebook PAGES are indexed, and according to Danny Sullivan, that includes links, status updates, photos, videos shared by page owners (not comments made by the fans).  Any Facebook update (from regular user profiles) can be shared publicly, so I wonder why these aren’t being pulled. Results from Twitter and other places aren’t only from branded sources.

This seems to indicate that brands should be heavily favored for Facebook appearances in Google’s real-time search results, and possibly in the real-time search results in general. Right now, Facebook isn’t dominating the results, but that is bound to change with it being the largest (by far) social network on the web.

Google Announces that Facebook status updates are now included in Google's real-time search results

A lot of brands who don’t have Facebook pages in place are likely going to consider this a new reason to create one. Here are some tips for making a good one and promoting it.

Now Google’s real-time search results include (as listed by Sullivan) Facebook, MySpace, Twiter, Google Buzz, FriendFeed, Jaiku, Identi.ca, TwitArmy, Google News links, Google Blog Search links, new web pages, and freshly updated pages. At this point, Google generally only shows the real-time results for newsy/trending topics. 

Note: At the Online Marketing Summit out in San Diego, WebProNews talked about a different kind of real-time search that involves local businesses, with RateItAll president Lawrence Coburn. It’s not local search as you would traditionally think of it, but it involves location, which one might consider a new kind of query.

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MySpace Mail Arrives


Last week, rumor had it that MySpace was about to launch their long-awaited MySpace email service. It didn’t happen last week, but it’s starting to happen now. The company is rolling it out. It could be several weeks until you have access to MySpace Mail, but trust that it is on the way if you don’t already have it.

MySpace Mail

The offering makes for an interesting move on MySpace’s part, and one that could be a huge success or a huge flop. It’s no secret that MySpace has felt the pressure of competition from Facebook, which continues to gain users left and right.

MySpace is in something of a rebuilding process, as indicated by News Corp’s Chief Digital Officer Jonathan Miller. MySpace email could end up being a significant factor in future success. The keyword is could.

A few things that won’t work to MySpace’s advantage:

1. Most people are probably comfortable with their current email services.

2. Sharing on Facebook is reported to have overtaken sharing by email by at least one firm

3. Lots of people have abandoned their MySpace pages in favor of Facebook accounts

4. Email is not a new concept, and you have to wonder how many people it will attract

A few things that could work to MySpace’s advantage:

1. MySpace still has a lot of loyal users, and many of them might love the idea of having an @myspace.com address.

2. Facebook doesn’t have email addresses.

3. MySpace plans on getting much more involved with gaming, which could attract a lot of users, which in turn could attract them to MySpace email addresses.

4. It has a nice list of features like: unlimited file storage, the ability to embed photos from user profiles or the desktop with one click, the ability to send and receive music and videos as attachments (good considering how great of a role music and video play on MySpace), etc.

It will be very interesting to see if MySpace is able to turn an old idea like email into a new attraction. Will you be checking out MySpace mail? Share your thoughts here.

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Google Warns Users Of Google Scams


Google is warning users about an increase of spammers promoting Google scams.

"We’re seeing disturbing cases in which websites, emails and advertisements claim that you can make large amounts of money from home with very little effort using Google products and services," the company said on the official Google Blog.

Google Blog Header

"They’re designed to look like they were written by a regular person, just like you, who stumbled across an amazing opportunity to make their monetary dreams come true. What they don’t tell you clearly is that Google is not affiliated with these sites and that they may add extra charges to your credit card or misuse your personal information."

Google has offered users a number of ways to report such scams.

 If you’ve been ripped off, or suspect others are, report the site and file a complaint with the appropriate agency.

If you come across many sites with duplicate content or common templates intended to direct users to the same product or scheme, please let us know with a spam report

If you’ve been contacted to place suspicious links on your site for money, let us know with the paid link report form

 If your site’s forums or comment sections have been spammed with fake offers of fabulous financial gain, you may need to take steps to fight comment spam. Spammers will take advantage of any user-generated content sections of your site, and will even generate thousands of fake user profiles to try to slip under the radar.

If you receive suspicious messages that claim to be from Google, these may be phishing attempts. Please report them to phishing@google.com

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8 Tips for Combating Social Profile Spam


The way of the web has become very social, as you are more than likely aware. Fortunately, this makes for more widespread conversations about any and all issues that are deemed worthy of discussion by anyone on the Internet.

Unfortunately, it also opens up many pathways for abuse including spam, which can quickly turn a positive user experience into an ugly one.

As the web continues to become a more social animal, more and more webmasters find ways to make their own sites more social. Essentially, this makes for a web full of little social networks. A webmaster that is going this route may run into some of those spam issues right in the profile pages of his/her so-called users.

Jason Morrison of Google’s Search Quality Team has posted an interesting article on the company’s Webmaster Central Blog. Within this article are 8 tips for dealing with this social profile spam.

Jason Morrison tweet

The tips are:

1. Make sure you have standard security features in place

2. Use a blacklist to prevent repetitive spamming attempts

3. Watch out for cross-site scripting (XSS) vulnerabilities

4. Consider nofollowing the links on untrusted user profile pages

5. Consider noindexing profile pages

6. Add a "report spam" feature to user profiles and friend invitations

7. Monitor your site for spammy pages

8. Watch for spikes in traffic from suspicious queries

Morrison elaborates on each of these, but I think you get the gist of it. "Google is constantly under attack by spammers trying to create fake accounts and generate spam profiles on our sites, and despite all of our efforts some have managed to slip through," he says, citing the tips as ways to make spammers’ lives more difficult.

It would appear that spam (in any form) just isn’t going to go away.  All you can do is use the tools and strategies that are at your disposal to minimize it and try to maintain a positive user experience. That’s what Google does.

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